Microsoft Tells Hybrid Exchange Customers to Get Going with Dedicated Hybrid Connectivity App

dedicated hybrid connectivity app for Exchange Online

Microsoft says that few customers have installed the dedicated hybrid connectivity app that’s needed to migrate from EWS. It’s time to install that app! If not, rich coexistence between cloud and on-premises components will stop working for several days when Microsoft imposes service time-outs in August, September, and October to prompt customers to take action. It’s time to install the dedicated hybrid connectivity app.

Exchange Online Moves Closer to Dumping EWS

dedicated exchange hybrid app

Microsoft is introducing a Dedicated Exchange Hybrid App to facilitate the transition away from EWS to use Graph API requests for rich hybrid coexistence (free/busy, Mail Tips, and user photos). The plan involves the creation of an Entra ID app to hold EWS permissions (stage 1) followed by Graph permissions (stage 2). Everything has to be complete by October 1, 2026, because that’s when EWS goes away.